NCFE Level 2 Certificate in Principles of Business Administration


This qualification is suitable for learners aged 16 and above. This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles. This qualification is suitable for use within a Study Programme.

Delivery Methods

Keyplan College of Colombo level 2 certificate in principles of business and administration provides various flexible delivery methods to its learners which include blended learning, online learning, distance learning, and in class. The learners can choose the mode of study as per their choice and convenience. Learners are able to:

  • All course material, including online modules and written assignments
  • Teacher support
  • KC Colombo online portal ( 24/7 access to our user-friendly learning portal)
  • Assignments briefing
  • Excellent quality of study notes
  • Assignment marking and feedback
  • Online library.
  • Fully accredited UK courses
  • Dedicated customer support via chat, telephone, and email ( Monday to Friday)
  • Proper support to our students until they completed the course.


Ncfe  / Cache Ofqual regulated awarding bodies

NCFE / Ncfe Awarding body / NCFE courses

Ncfe level 2 certificate in principles of business and administration

NCFE Qualifications

NCFE Qualifications


The programme is available in 2 duration modes:

  • 06 Months
  • 09 Months

Course Delivery

  • Online
  • In class ( we have a different fee structure for in-class students )

Entry Requirements

learners must be aged 16 or above to undertake this qualification.

Module Structure

To be awarded the NCFE Level 2 Certificate in Principles of Business Administration, learners are required to successfully complete the 5 mandatory units and 2 optional units.

This qualification consists of 5 mandatory units:

Module Details

Mandatory Group A

Unit NoUnit title
Unit 01Principles of providing administrative services
Unit 02Principles of business document production and information management
Unit 03Understand communication in a business environment
Unit 04Understand employer organisations
Unit 05Understand how to develop working relationships with colleagues

Optional Group B

Unit NoUnit title
Unit 06Understand how to carry out business administration tasks
Unit 07Understand how to provide administrative support for meetings
Unit 08Understand how to prepare text
Unit 09Understand how to store, retrieve and archive information
Unit 10Understand the administration of human resource records
Unit 11Understand how to use and maintain supplies and office equipment
Unit 12Understand customer service
Unit 13Understand the use of research in business
Unit 14Principles of customer relationships
Unit 15Know how to publish, integrate and share using social media
Unit 16Exploring social media
Unit 17Understand the safe use of online and social media platforms
Unit 18Principles of equality and diversity in the workplace
Unit 19Principles of marketing theory
Unit 20Principles of digital marketing
Unit 21Principles of team leading


Learners who achieve this qualification could progress to:

  • NCFE Level 3 Certificate in Principles of Business Administration
  • NCFE Level 2 Apprenticeship in Business Administration
  • NCFE Level 3 Apprenticeship in Business Administration
  • NCFE Level 3 Diploma in Skills for Business: Human Resources
  • NCFE Level 4 NVQ Diploma in Business Administration

It may also be useful to learners studying qualifications in the following sector areas:

  • Travel and Tourism
  • Sport, Leisure, and Recreation
  • Retail
  • Health, Public Services, and Care
  • Arts, Media and Publishing

Who is it suitable for?

This qualification is designed for learners aged 19+ who want to progress into employment in the first instance, or further learning, depending on their own needs and interests.

Which type of job roles can learners apply for on completion?

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:

  • an appreciation for appropriate behaviour and dress
  • appropriate interpersonal skills
  • communicating with professional colleagues/peers and/or hierarchical seniors
  • supporting other aspiring employees
  • personal manners and deportment
  • understanding work practices and how different roles and departments function within an
Share on facebook
Share on google
Share on twitter
Share on linkedin
Share on pinterest