NCFE Level 3 Diploma In Business Administration

Overview

This qualification is suitable for learners aged 16 and above. This qualification aims to provide learners with the knowledge and skills they need to operate as a successful business administrator. It also allows learners to develop skills in a range of areas relevant to business administration roles.

This qualification aims to:

provide learners with the knowledge and skills they need to operate as a successful business administrator
confirm the competence of those already fulfilling a business administration role
allow learners to develop skills in a range of areas relevant to business administration roles, such as communication, presentation skills, and providing administrative.

The objectives of this qualification are to help learners to:

develop the skills and qualities valued in employees by employers
understand and work on their strengths and weaknesses as a business administrator.

Delivery Methods

Keyplan College of Colombo provides various flexible delivery methods to its learners which include blended learning, online learning, distance learning and in class. The learners can choose the mode of study as per their choice and convenience. Learners are able to:

All course material, including online modules and written assignments
Teacher support
KC Colombo online portal (24/7 access to our user-friendly learning portal)
Assignments briefing
Excellent quality of study notes
Assignment marking and feedback
Online library.
Fully accredited UK courses
Dedicated customer support via chat, telephone, and email (Monday to Friday)
Proper support to our student until they completed the course.

Accreditation

Ncfe / Cache Ofqual regulated awarding bodies

NCFE Qualifications

Duration

The programme is available in 2 duration modes:

09 Months
12 Months

Course Delivery

Online
In class ( we have a different fee structure for in-class students )

Entry Requirements

There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 2 qualification.

And learners should be aged 16 or over

Module Structure

To be awarded the NCFE Level 3 Diploma in Business Administration, learners must achieve a minimum of 58 credits.

27 credits from the mandatory units in Group A
a minimum of 13 credits from Group B
the remaining credits can be taken from either Group B, C or D

– however, a maximum of 10 credits from Group C and a maximum of 8 credits from Group D can count towards overall achievement.

A minimum of 40 credits must be achieved at level 3 or above.

Module Details

Mandatory Group A

Unit 01 Principles of business (10 credits)
Unit 02 Principles of business communication and information (4 credits)
Unit 03 Communicate in a business environment (4 credits)
Unit 04 Principles of administration (6 credits)
Unit 05 Manage personal and professional development (3 credits)

Optional Group B

Unit 06 Contribute to the development and implementation of an information system (6 credits)
Unit 07 Contribute to the improvement of business performance (6 credits)
Unit 08 Negotiate in a business environment (4 credits)
Unit 09 Evaluate the provision of business travel or accommodation (5 credits)
Unit 10 Develop a presentation (3 credits)
Unit 11 Manage an office facility (4 credits)
Unit 12 Provide administrative support in schools (5 credits)
Unit 13 Build legal case files (5 credits)
Unit 14 Deliver a presentation (3 credits)
Unit 15 Analyse and present business data (6 credits)
Unit 16 Create bespoke business documents (4 credits)
Unit 17 Manage legal case files (5 credits)
Unit 18 Administer the recruitment and selection process (3 credits)
Unit 19 Handle mail (3 credits)
Unit 20 Organise business travel or accommodation (4 credits)
Unit 21 Provide administrative support for meetings (4 credits)
Unit 22 Prepare text from notes using touch typing (4 credits)
Unit 23 Contribute to the organisation of an event (3 credits)
Unit 24 Employee rights and responsibilities (2 credits)
Unit 25 Prepare text from shorthand (6 credits)
Unit 26 Buddy a colleague to develop their skills (3 credits)
Unit 27 Store and retrieve information (4 credits)
Unit 28 Administer finance (4 credits)
Unit 29 Prepare text from recorded audio instruction (4 credits)
Unit 30 Administer human resource records (3 credits)
Unit 31 Produce business documents (3 credits)
Unit 32 Produce minutes of meetings (3 credits)
Unit 33 Resolve administrative problems (6 credits)
Unit 34 Prepare specifications for contracts (4 credits)
Unit 35 Support environmental sustainability in a business environment (4 credits)
Unit 36 Administer legal files (5 credits)
Unit 37 Monitor information systems (8 credits)
Unit 38 Maintain and issue stationery and supplies (3 credits)

Optional Group C

Unit 39 Manage team performance (4 credits)
Unit 40 Participate in a project (3 credits)
Unit 41 Manage individuals’ performance (4 credits)
Unit 42 Implement and maintain business continuity plans and processes (4 credits)
Unit 43 Manage individuals’ development in the workplace (3 credits)
Unit 44 Procure products and/or services (5 credits)
Unit 45 Promote equality, diversity and inclusion in the workplace (3 credits)
Unit 46 Implement change (5 credits)
Unit 47 Chair and lead meetings (3 credits)
Unit 48 Bespoke software (4 credits)
Unit 49 Spreadsheet software (6 credits)
Unit 50 Database software (6 credits)
Unit 51 Word processing software (6 credits)
Unit 52 Using email (3 credits)
Unit 53 Organise and deliver customer service (5 credits)
Unit 54 Resolve customers’ complaints (4 credits)
Unit 55 Manage a budget (4 credits)
Unit 56 Develop and maintain professional networks (3 credits)
Unit 57 Manage physical resources (4 credits)
Unit 58 Prepare for and support quality audits (3 credits)
Unit 59 Manage business risk (6 credits)
Unit 60 Manage a project (7 credits)
Unit 61 Develop and implement an operational plan (5 credits)
Unit 62 Encourage innovation (4 credits)
Unit 63 Website software (5 credits)
Unit 64 Presentation software (6 credits)
Unit 65 Recruitment, selection and induction practice (6 credits)

Optional Group D

Unit 66 Principles of digital marketing and research (7 credits)
Unit 67 Principles of marketing stakeholder relationships (3 credits)
Unit 68 Principles of market research (5 credits)
Unit 69 Principles of marketing and evaluation (7 credits)
Unit 70 Understand the customer service environment (5 credits)
Unit 71 Understand the legal context of business (6 credits)
Unit 72 Principles of social media within a business (6 credits)
Unit 73 Principles of leadership and management (8 credits)

Progression

Learners who achieve this qualification could progress to:

NCFE Level 4 NVQ Diploma in Business Administration
NCFE Level 3 Diploma in Customer Service
NCFE Level 4 NVQ Diploma in Customer Service
NCFE Level 4 Diploma in Management

Learners can also progress into or within employment upon successful completion of this qualification.

Who is it suitable for?

This qualification is designed for those who are already working in a business administration or business support role. The qualification accredits your existing skills and knowledge while providing opportunities to develop these further. The qualification allows employers to see that you are capable of working to a recognised level and may help you to progress within your industry.

Which type of job roles can learners apply for on completion?

The qualification will accredit and develop your skills and knowledge in business administration. It will help you to secure long-term employment and to progress to the following job roles:

Finance Officer
Secretary
Executive Assistant
Personal Assistant.